1. How do I know which grant application to complete?
The RedRover Relief Program offers two different types of grants for individuals. Please complete the application that best fits your situation:
- RedRover Relief Grant: if you are applying for your personal pet or recently rescued animal (for example, an animal you found in crisis, are fostering or adopted from a shelter).
- Domestic Violence Safe Escape Grant: if you are a domestic violence case worker applying on behalf of a client who has an animal in need of veterinary care or boarding because of a situation involving domestic abuse.
Please read the detailed eligibility guidelines for any of the above grant types for more information about eligibility.
2. How much are your grants?
RedRover Relief Grants are typically between $100 and $200. Grants are intended to fill a small funding gap to allow treatment to occur.
RedRover Relief Grants for situations involving domestic violence vary in amounts. See RedRover Relief Domestic Violence Resources for more information.
3. Do you help with existing veterinary bills?
No, the program cannot help with treatment that has already been completed. RedRover Relief Grants are intended to help animals who have not yet received treatment.
4. What types of animals do you help?
The program offers assistance to a variety of companion animals including, but not limited to, dogs, cats, horses, birds, rabbits and guinea pigs.
5. How long does it take to get a response to my application?
You can expect to receive a response via e-mail or phone within one to two business days of submitting your application. Often, but not always, we can respond within the same business day the application was submitted. Our office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Pacific Time.
Please be sure to add email@example.com to your “safe senders” or “friends” e-mail list to ensure our response is not diverted to your spam folder. If you do not hear from us within two business days, please contact us to check the status of your application.
6. I don’t have Internet access. Can I apply by phone, mail or fax?
The program only accepts requests for help through our online application. If you do not have Internet access, you can:
- ask a family member, friend or neighbor for help
- ask your veterinary clinic to submit on your behalf
- go to a library with free Internet access
You do not need ongoing Internet access to apply.
7. Can I apply if treatment is already underway?
Yes, we can consider any treatment done on or after the day an application is submitted. Please do not delay treatment because you are waiting for our response. Due to the high volume of applications, priority goes to situations where a grant will make the difference between an animal receiving treatment and not.
8. What if my animal’s treatment can’t wait one or two days and the clinic wants money up front?
- Discuss with your veterinarian the minimum treatment needed to save your animal's life.
- Ask other area clinics how much they normally charge for a similar treatment. Costs can vary widely from clinic to clinic. Visit veterinarians.com for a directory of vet clinics.
- Apply for CareCredit, a credit card specifically for healthcare expenses.
- Contact local animal shelters and rescue organizations for leads to low-cost clinics and/or help with fundraising. Petfinder.com has a comprehensive list of rescue organizations from all over the country. Visit Petfinder.com and click on “Animal Shelters” at the top of the page.
- Ask for loans from your family and friends.
- If the animal is a purebred, contact that breed's enthusiast club in your area.
See our fundraising ideas for more suggestions.
9. Can you assist with finding low-cost vet clinics?
We are unable to provide specific referrals to veterinary clinics. We encourage you to contact local animal shelters and rescue organizations for leads to low-cost clinics and/or help with fundraising. Petfinder.com has a comprehensive list of rescue organizations from all over the country. Visit Petfinder.com and click on “Animal Shelters” at the top of the page.
Some clinics may offer free office exams for first-time customers; check online or your phonebook for coupons and ads. Visit veterinarians.com for a directory of vet offices.
10. Why did I receive an error message when I tried to submit an application?
This message indicates that you have entered information in the application in an incorrect format or that the application is missing required information. The message points out which fields need correction and how to correct them.
11. Do you help with spay/neuter?
No, we are not a spay/neuter assistance program. The following organizations can help you find low-cost or free spaying and neutering:
12. Are there other assistance programs besides the RedRover Relief grant program?
Yes, RedRover has compiled a comprehensive directory of organizations in the
13. How many RedRover Relief grants does RedRover award per year?
In 2011, RedRover issued 426 grants totaling $79,513. Of the 2,819 applications received in 2011, approximately 15 percent of them were approved. RedRover depends upon on donations from kind supporters to run the RedRover Relief program.